CONDITIONS AND TERMS PARAMOTORSTORE.EU

TRANSPORT

Shipping costs are specified by the weight and dimension of the package to be sent after confirmation of the order placed on the internet has been made, subject to exceptions made by the customer.
Paramotor Store use highly professional transit agencies and security companies such as: UPS, DHL, Fedex, Correos España, Iberia Cargo, Mrw, Seur, Azkar, Nacex among others.
Paramotor Store is not responsible for any damage that may result in the transport of the products, made by either a private agency or domestic mail. The customer will receive the product in good condition and upon receipt must inspect the delivery for damages which may have been caused during transit, if an damages are found the customer must immediately inform Paramotor Store.
Paramotor Store uses the best materials for the perfect product packaging, including, custom boxes, protection, security and other necessary details for the proper protection of the order during shipping.
All shipments are fully insured.
Therefore, the transport agency is liable in case of loss or damage to the goods during transport. Such claim must be made within 24 hours of receipt of the goods, either to Paramotor Store or directly to the shipping company used. When the goods are transported by a transit agency by the specific request of the customer, Paramotor Store WILL NOT be liable for any damage, imperfection or loss occured.
IMPORTANT: Do not sign the shipping receipt until you check that the box or package has not been damaged, if this is the case then you must open the box in front of the dealer and verify that the product is in perfect condition, if not, once the receipt is signed and the deliverer has left then any claim may be difficult to make.
Shipping costs, insurance of goods by transport and handling, is not added to the final cost of the products, hence the customer will be responsible for all transport costs. The customers bill will only reflect our costs, regardless of account packages, boxes, etc, trying to give the best service with best price.

GUARANTEE

All products manufactured by Paramotor Store have a 2 year warranty, in accordance to the law, however, all paramotor engines are subject to manufacturers conditions (1 year or 100 flight hours).
Products which have been manufactured or are represented by other manufucturers will fall under their guarantee with Paramotor Store being an intermediary between you and the brand in question.
The warranty takes effect from the date of purchase as detailed on the invoice book or product warranty and only covers the cost of repair or a part replacement, all transport costs incurred are excluded.
Any product return invoking the guarantee must be previously accepted by Paramotor Store.

RETURNS:

- No returns will be accepted after 7 - 10 days of receipt of the item and if the same item is to be returned then the product must be in perfect condition and in its original packaging. Merchandise returns without prior consultation and agreement by Paramotor Store will not be accepted. No returns will be accepted on videos, cds, dvds without the packaging being in perfect condition without being opened.
- The cost of returning the item will always be borne by the client, except where it is demonstrated that such a return is due to causes generated by the supplier
Any product return invoking the guarantee must be previously accepted by Paramotor Store.
In case of a manufacturing defect, Paramotor Store, during the first week, will exchange the item for another in perfect condition, with Paramotor Store covering all of the shipping costs.

CLAIMS

Claims for incidents such as the product is delivered damaged, not as ordered, or for any other reason which may result in a claim shall be treated as follows: the product must always be returned in the original packaging, along with all documentation, manuals, etc. accompanied by a copy of the purchase invoice. The buyer may request for a replacement product of the same characteristics or a refund within 7 to 10 days after receipt of order. The direct cost of return and where appropriate, compensation for the damage to the product will be covered in accordance to Retail Law 15/1/96 Law No. 7/1996.

ORDERING

At the time of placing the order and upon using the order aceptance option in the menu it will be understood that the customer is giving their consent to the validity and effectiveness of the sales contract which binds both parties.
Purchase subject to collection: The commitment adquired by Paramotor Store for the sale and delivery of goods is subject product availability while stocks last, for which Paramotor Store, in its commitment to quality and customer service , will at all times try to ensure the availability of all advertised products. However, in exceptional circumstances such as multiple or mass orders which may cause the repletion of stock and results in an incomplete order being filled then the contract between both parties will not be made effective under this clause with Paramotor Store refunded any difference in price of the order made in the situations of pre paid orders, thus there will be no indemnification for a breach of contract, damages or lost profits.
The purchased product may be subject to modifications or slight alteration of design, based on the availablity from the manufacturer, although there will be no substantial changes to the components , features or services that form part of the lot, provided that they do not affect the quality and services advertised .

CONDITIONS OF ACCESS OF THE USER / CLIENT:

The user of the website which is maintained by Paramotor Store is entitled to free access to public information contained therein, although Paramotor Store reserves the right to restrict the access to information, promotions and special offers to their registered customers.
Any user accessing the website of Paramotor Store is entitled to register as a customer and can therefore benefit from the special offers for customers if you meet the specific conditions of the offer for each product specified.
The public information contained in the web page of Paramotor Store such as brands, products, logos, ... of wholesalers and manufacturers of the products and services are protected by copyright laws in which case there is NO authorisation of customers to copy , transfer, or carry out any other action which may breach copyright laws unless you have full prior consent from Paramotor Store or the product manufacturer or the registered trademarks holder of the logos advertised.

USER REGISTRATION:

Before being able to purchase any products offered by Paramotor Store all customers/users must register their personal detailsto enable the formalization of the contract of sale (name or company name, DNI / NIF , address , email address , phone / fax) . Paramotor Store customers may request additional personal data to let you know, for statistical purposes, the customer profile. The client may omit or fail to communicate any data or personal circumstances that are not absolutely necessary to complete the purchase.
Paramotor Store will offer the customer a personal registration system through a personalized access (login) and password to facilitate future customer purchase transactions. In this case, the client may designate its key criteria and desired password, provided that they are available and have not been assigned to other customers. Through an automated process Paramotor Store will if the client wishes generate the password for the client. No immoral, offensive, insulting, discriminatory or any other type of access code/password which contravenes the provisions of the law, or those with terms concerning trademarks, product names or protected by the Copyright Act, Industrial or rights content will not be accepted privacy, honor and self-image will be permitted. The client is committed to ensuring the confidentiality of their own password. Paramotor Store is exempt from any liability for the misuse or negligence in the performance of their duty of confidentiality for their passwords.

CLIENT RIGHTS:

The privacy and security of personal customer data is kept in accordance with the provisions of Spanish legislation on data protection. Customer data will not be distributed, transmited or published without your express consent. No advertising or promotional emails unless express consent. All personal data which is kept on the Paramotor Store database may be checked, modified, and deleted upon request. There is free access to the open sections of Paramotor Store 's website where you can find out the status of the order which has been placed.
Withdrawal / unilateral revocation of the requested order: Pursuant to the provisions of art. 44 of Law 7 /1996 of 15 January Retail Trade, the customer is entitled to revoke the order requested within seven days of receipt, with prior notification to Paramotor Store where the price paid would be refunded. If this right is exercised all costs of return postage and the damage sustained by the product or merchandise will be borne buy the customer. Paramotor Store will not be responsible for refunds on products handled by the client, those returned without factory original packaging, or those goods which are returned incomplete both in its main elements and accessories. Any products which are out of the control of Paramotor Store, perishable items or products which are subject to market fluctuations will therefore not be within the right of return nor will items that can be easily immediately propagated or which by their nature can not be returned by their character . Nor shall the waiver on goods or orders that may be considered for its special characteristics as that requested by the client.

OBLIGATIONS OF THE USER / CLIENT

Save your personal key with due diligence. Information published by Paramotor Store is exclusively for use of the client and strictly within the staff proposed business relationship . It is not permitted to reproduce, sell or dispose of the information published by Paramotor Store in its contents without express permission from Paramotor Store. Use the service provided by Paramotor Store shopping on your website in good faithm and refrain from manipulating the contents of your site, or to interfere with the computer resources through viruses or other conduct prohibited by law. Respect the purchase agreement once the order has been accepted, with the timely payment at the agreed price.

PARAMOTORSTORE.EU RIGHTS

Paramotor Store has the right to modify or suspend the website without notice, to sort price offers – products, to reject orders when out of stock or for customer default of payment.
Pricing Policy: Paramotor Store reserves at all times and unilaterally to change the price of products and services offered through their website. To gaurantee the customer the assurance and security of prices of the product all products will be sold at the advertised price.

DATA PROTECTION:

In compliance with the provisions of the law , we inform you that personal data supplied by you will be added to a database of Paramotor Store , the purpose of this is to be able to pay the customer all kinds of service without having to complete the data again. You are entitled to access, edit or delete the data collected in the corresponding file.
Paramotor Store guarantees the strictest confidentiality in the collection and process of personal data provided by all of our customers. In compliance with Organic Law 15/ 99 of 13 December 1999 on the Regulation of the Automatic Processing of Personal Data ( LORTAD ) , customers may at any time access their data and amend, correct , cancel or revoke the consent of transfer thereof, in the terms established by the law. The data provided will be used solely for internal use of Paramotor Store and will not be made available to third parties.
Paramotor Store agrees not to use the personal data of its customers or users for purposes unconnected with the subject of hiring the services provided, therfore ensuring confidentiality, and avoiding unauthorised loss or alterations to the data.
Paramotor Store declares the complete submission and effective compliance to assure the security of data contained in the Data Protection Act LO 5/93 of 29 October regulating the Automatic Processing of Personal Data.

DELIVERY TIME:

We try to have the minimum delivery time possible, however, sometimes it is difficult as there is a wide range of products, with many colors, sizes, technical products , engine parts , etc, either way we have a huge assortment of products, many products manufactured by us , which is a very important asset due to the fact that we are able quickly manufacture products which may be urgently required by the customer.
We have over 450 national and international suppliers therefore we will try to be as fast as possible. If certain products are temporarly unavailable then we will send part of the order will the outstanding products being sent after, obviously, we will cover any additional costs.
Upon placing the order you will be given the expected delivery date, which the customer will be able to access at all times
If in doubt or you are not sure about payment options then we recommend paying by a bank transfer, Western Union or upon delivery, however, this option is only available in Spain and Portugal or you can make the payment when the order is ready for shipment.
So we put our 3 payment methods, so you do not have to pay the Order until we indicate that we will: BANK TRANSFER :
Once the order has been placed, we will contact you to confirm the delivery time etc . We will also tell you when you need make the bank transfer, which will only be when the order has been finished. Upon receipt of the transfer into our bank account your order will be dispatched using the chosen mode of transport which was previously selected from our online store.
CASH ON DELIVERY:
Payment is made to the deliverer upon receipt of order, We will, however, contact you to inform you of the delivery details.

JURISDICTION AND DISPUTE RESOLUTION.

Both parties expressly waiving their own jurisdiction and expressly submit to the Courts of Baza / GRANADA to settle disputes that may arise due to the transactions and contractual relationships under these general conditions of contract.

CONTACT:

If you have any problems while ordering in our online shop please contact us during normal business hours Monday to Friday from 10.00 -14.00 and 17.00 to 20.00 on 958 700828 or 659 672055 or email HERE.
You can also contact us through our website at:
Spanish: https://paramotorstore.eu/es/contacto
English: https://paramotorstore.eu/en/contact
French: https://paramotorstore.eu/fr/contact